What Does an MSP Actually Do? A Simple Guide for Small Businesses

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May 13, 2025
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What Does an MSP Actually Do? A Simple Guide for Small Businesses

If you’re a small business owner, you’ve probably heard the term MSP — but what does it actually mean?

An MSP (Managed Service Provider) is an outsourced IT team that handles your technology for a predictable monthly fee. Instead of hiring in-house staff or troubleshooting tech issues yourself, an MSP keeps your systems running smoothly, protects your data, and supports your team.

Here’s what Preferred IT Solutions as your MSP can provide:

24/7 system monitoring and maintenance to prevent downtime

Cybersecurity tools like antivirus, firewalls, and employee training

Data backup and disaster recovery to prevent data loss

Help desk support for day-to-day tech problems

IT planning and strategy so your technology keeps up with your business

VOIP phone system and support

The benefits? Lower risk, less downtime, stronger security, and more time to focus on your actual work.

If you’re tired of putting out tech fires or worrying about data breaches, working with an MSP could be the smartest move you make this year. Contact us today at info@preferreditsolutions.com or call us at (412) 517-6777!