Your customer portal is your one stop shop for paying invoices, checking due balances and even submitting service tickets. Today we’re going to go over step by step instructions on how to easily submit a service ticket through your customer portal and get your problem solved ASAP!

Service

Click on the “Service” menu option:

• Creating a new service ticket is easy as 1 2 3!
• You may also view historic tickets with the “Closed” filter.

Its as easy as that! This creates a ticket immediately and has us working to resolve your issue quickly. Of course you can always email service@preferreditsolutions.com or call us at 412-517-6777 with any issues as well.